PRIVACY POLICY
How Pamlamp handles information across shopping, support, and marketing.
This policy explains the categories of personal information we collect, why we use it, how it may be disclosed, and the choices available to you when using pamlamp.com.
Scope
This policy applies to pamlamp.com, purchases made through the site, customer service interactions, and related marketing. Third-party websites and services have their own privacy practices.
Information you provide
We may collect contact details, billing and shipping addresses, order and payment-related information, account details, communications, product reviews, warranty evidence, and information submitted through forms. Payment card details are handled by Shopify and enabled payment providers rather than stored as full card numbers by Pamlamp.
Information collected automatically
When you use the site, we and our service providers may collect device and browser data, IP address, cookie identifiers, pages viewed, referring URLs, approximate location, shopping activity, and interactions with emails or advertising.
How we use information
- Process payments, fulfill orders, provide tracking, returns, refunds, and warranty support.
- Communicate about orders and respond to requests.
- Operate, secure, troubleshoot, and improve the site and customer experience.
- Prevent fraud, enforce our terms, comply with law, and maintain records.
- Send marketing where permitted and measure campaign performance.
Cookies, analytics, and advertising
Cookies and similar technologies support essential site functions, preferences, analytics, and advertising. Available controls may include browser settings, our cookie/privacy interface, and platform-level opt-out tools. Blocking essential cookies may prevent checkout or account features from working.
How information is disclosed
We may disclose information to Shopify, payment processors, fraud-prevention providers, shipping and logistics partners, analytics and advertising providers, technology vendors, professional advisers, authorities where legally required, and parties involved in a business transaction. Providers receive information needed for their role and are expected to protect it.
Sale, sharing, and targeted advertising
Some privacy laws define certain advertising or analytics disclosures as “sale,” “sharing,” or targeted advertising even when no money is exchanged. Where applicable, you may use our privacy choices page or contact us to request an opt-out. We do not knowingly sell personal information for money.
Retention and security
We retain information for as long as reasonably needed for orders, support, legal obligations, dispute resolution, fraud prevention, and legitimate business purposes. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information; withdraw consent; object to or restrict certain processing; and opt out of certain advertising uses. We may verify your identity and may retain information where law permits or requires.
International processing
Pamlamp and its service providers may process information outside your state, province, or country. Applicable safeguards and service-provider terms are used where required.
Children
The site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can review and delete it where appropriate.
Changes to this policy
We may update this policy to reflect changes in our practices, technology, or law. The effective date above shows the latest revision. Material changes will be communicated where required.
Privacy contact
Email support@pamlamp.com, call +1 816-882-7653, or write to Pamlamp, 15659 Brookpark Rd, Brook Park, OH 44142, United States.