PAYMENT & BILLING
A transparent checkout, with the full order total shown before payment.
Payments are processed through Shopify’s encrypted checkout and the payment providers available for your location, device, and order.
Accepted payment methods
The payment methods currently available to your order are displayed at checkout. Availability may vary by billing country, currency, device, and provider. We do not promise a method unless it appears as an active option before you place the order.
Secure processing
Checkout is hosted and secured by Shopify. Payment credentials are transmitted to Shopify and enabled payment providers using encrypted connections. Pamlamp does not store full payment card numbers.
Prices and final total
Product prices, applied discounts, shipping charges, collected taxes, and other disclosed charges are itemized before you submit payment. We do not add undisclosed product or standard-shipping fees after checkout. If a non-standard delivery service is requested, we obtain approval before charging it.
Currency and issuer fees
The currency shown at checkout is the transaction currency. Your bank or card issuer may apply exchange-rate differences, foreign transaction fees, or other charges. These are controlled by the issuer, not Pamlamp.
Authorization and capture
A payment provider may authorize funds when you place an order and complete capture according to the checkout method. Failed or declined payments are not accepted. A temporary pending authorization can remain after a failed or canceled attempt; your bank controls when it disappears.
Taxes, duties, and brokerage
Taxes collected by Pamlamp are shown at checkout. Cross-border import duties, taxes, or brokerage not shown as included at checkout are the customer’s responsibility, as described in our Shipping Policy.
Discounts and payment verification
Only valid discounts shown in the final checkout total apply. To protect customers and the store, we or a payment provider may request verification or decline an order when information cannot be validated or fraud is suspected.
Refunds
Approved refunds are issued to the original payment method. After Pamlamp initiates a refund, the bank or payment provider controls posting time. See our Returns & Refunds Policy for eligibility and timing.
Billing questions or disputes
Before filing a payment dispute, contact support@pamlamp.com with your order number and the charge in question. We will review the order and supporting records. This does not limit any rights you have with your payment provider.
Payment support
Email support@pamlamp.com or call +1 816-882-7653. Support hours are Monday–Friday, 9:00 a.m.–5:00 p.m. ET.